COVID-19 - Read our response and plans amid concerns about covid-19. We are here to serve your banking needs.

COVID-19 Response

To Our Valued Customers,

At Iowa State Bank the health and safety of our employees, customers, and our community is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the COVID-19 (Coronavirus) pandemic and we are committed to being responsive to the needs of our employees and customers as the situation evolves. We have made the decision to close our lobbies. Our drive-up windows will remain open during normal business hours at all locations. 

What we’re doing:

  • Increased cleaning and sanitation efforts in all of our locations.

  • Reinforcing healthy hygiene practices with our employees.

  • Requiring employees who are ill to stay home.

  • Developing plans to provide continuous service to you in case our staffing is impacted.

  • Ensuring venders are equipped to provide continuous services.

  • Monitoring the financial markets and discussing options for customers to meet their changing financial needs.

  • Monitoring guidance from the Centers for Disease Control and Prevention, the World Health Organization and Iowa Department of Public Health.

What you can do:

  • We strongly encourage the use of Iowa State Bank’s online, mobile and phone banking options for the convenience of banking anytime and anywhere.You can use these services to check balances, pay bills, deposit checks, receive eStatements and transfer funds.

  • If you haven’t enrolled in online banking, it only takes a few minutes. We encourage you to enroll now by visiting our enrollment page or calling us for assistance at 515-288-0111.

  • You can use your debit card at our ATMs to withdraw funds from your account or check balances.Take advantage of surcharge free transactions at Iowa State Bank ATMs or at any Shazam Privileged Status ATMs.

Iowa State Bank is closely monitoring the COVID-19 pandemic and we will keep you up to date with any changes we make to the services that we provide you.  We appreciate your understanding and assistance as together we seek the best practices for the health and safety of our community. 

As always, thank you for your business and the opportunity to serve you!