Working at Iowa State Bank

As a local, family owned community bank, everything we do at Iowa State Bank is focused on supporting our customers and our communities. This wouldn't be possible without the commitment and teamwork of our employees. This is why we are always on the hunt for results-focused individuals who can work collaboratively, think independently and support our core values and mission.

Below you can find our positions currently open, along with our Mission, Vision and Core Values. If you're interested in any of our available positions, please follow the link under each job opening to our Indeed page to learn more and apply. We can't wait to meet you!

Current Positions Available

 Customer Service Representative - Floater
Position Location: SW 9th Office

Hours: Full-Time

Description: 

The Customer Service Representative is responsible for the accurate, efficient and quality service of deposit and withdrawal transactions most commonly occurring at the customer service counter or drive-up stations. The CSR makes a conscious effort to cross sell bank products and services. This CSR position will float to other branches as needed.

Qualifications:

  • High school diploma or equivalent
  • Minimum of one year of Teller experience required
  • Cash handling, customers service and 10 Key experience required
  • Strong customer service orientation with a quality service mentality
  • Strong attention to detail and accuracy
  • Excellent communication skills
  • Experience with PC in a Windows environment

Learn More & Apply

 Customer Service Representative

Position Location: East Village & Hickman Office

Hours: Full-Time

Description: 

The Customer Service Representative is responsible for the accurate, efficient and quality service of deposit and withdrawal transactions most commonly occurring at the customer service counter or drive-up stations. The CSR makes a conscious effort to cross sell bank products and services.

Qualifications:

  • High school diploma or equivalent
  • Minimum of one year of Teller experience required
  • Cash handling, customers service and 10 Key experience required
  • Strong customer service orientation with a quality service mentality
  • Strong attention to detail and accuracy
  • Excellent communication skills
  • Experience with PC in a Windows environment

Learn More & Apply

 Electronic Banking Representative

Position Location: East Village Office

Hours: Full-Time

Description:

The Electronic Banking Representative provides accurate, efficient, friendly, and exceptional customer service and support for deposit operations and Electronic Banking products and services including ACH, VISA debit cards, wire transfers, online banking, mobile banking, voice banking and eStatements.  The Electronic Banking team processes, verifies, and reconciles the electronic banking transactions to ensure accuracy and adherence to policies, procedures and bank regulations.   

Qualifications:

  • High school diploma or equivalent required
  • A minimum of one year electronic banking banking or bank operations
  • Strong customer service skills with a quality service mentality, desire to exceed the customer's service expectations
  • Proficiency in PC in a Windows environment, Word and Excel
  • Positive team player and ability to accept and successfully adapt to change
  • Strong analytical/reasoning skills, attention to detail, and good organizational and time management skills
  • Excellent oral and written communication skills
  • Willing to learn how to navigate new software systems and attend training

Learn More & Apply

 Financial Service Representative
Position Location: Hubbell Office

Hours: Full-Time

Description:

The Financial Service Representative is responsible for the accurate, efficient and quality service relating to all types of transaction activity occurring within the branch.  This includes new deposit accounts, loans, Safe Deposit Boxes and assisting on the CSR Line as needed in times of staff shortage or peak transaction periods.  This position is also responsible for taking loan applications and making lending decisions based on approved lending authority.  The Financial Service Representative will perform additional duties assigned by the Branch Manager and will back up select duties of the Branch Manager in their absence.

 

Qualifications:

  • High school diploma or equivalent required
  • A minimum of two years of previous banking experience; preferably experience with teller functions, new account opening, and sales
  • Experience taking loan applications and making lending decisions based on approved lending authority
  • Proven sales abilities
  • Customer service orientation with a quality service mentality
  • Professional presentation and communication skills

Learn More & Apply

 Branch Manager

Position Location: East Village Office

Hours: Full-Time

Description:

The Branch Manager is responsible for all of the functions of the branch and ensuring that the branch business is carried out in compliance with established Bank policy and procedure guidelines. The Branch Manager supervises branch staff and ensures that the team is performing well and providing exceptional customer service. The Branch Manager is expected to develop and maintain good relationships with customers and employees.

Qualifications:

  • High school diploma or equivalent required
  • A minimum of one year bank management required
  • A minimum of two years banking experience preferred
  • Consumer lending experience
  • Familiarity with all bank operations in order to effectively supervise employees and operate the branch efficiently
  • Strong leadership skills
  • Sales and customer service orientation with ability to meet the public and project a
    professional attitude
  • Must demonstrate strong attention to detail and a high level of accuracy
  • Excellent communication skills

Learn More & Apply

 Trust Tax Specialist

Position Location: Hickman Office

Hours: Full-Time

Description:

The Trust Tax Specialist works with all areas of the Trust and Wealth Management team to facilitate tax preparation on irrevocable trust accounts, to process tax forms required of the department and to ensure timely payment of all taxes for department accounts.

Qualifications: 

  • A bachelor’s degree is preferred with a minimum of 2 years of applicable experience in a bank or accounting firm 
  • CPA is preferred
  • Ability to communicate well, both orally and in writing, maintain complex records, and prepare complete and timely reports. 
  • Excellent customer relations skills and ability to interact well with professionals, such as attorneys, CPAs, and financial advisors
  • Strong analytical and problem solving skills
  • Willingness to attend workshops and seminars and other applicable continuing education to keep current on all new legislation and regulations relevant to the position 

Learn More & Apply


Our Mission

Our mission is to serve customers, prosper and remain an independent community bank.

Our Vision

Our vision is to attract and retain engaged employees that develop lasting financial relationships with our customers that will exceed their expectations.

Diversity

We appreciate that every person brings a unique perspective and experience to contribute to our mission, vision and values. We promote a respectful environment and will continue to expand our diversity and inclusion efforts to make our business and the communities we serve better places to work and live.

Core Values

Attitude - We show up with a positive can-do attitude, in a friendly and inviting manner, and with the enthusiasm to do the work.

Diversity - We champion a culture where our differences are leveraged and celebrated as strengths, and we strive to provide an equitable work environment for everyone.

Excellence - We show our best selves and our highest quality of work for the benefit of the bank, our customers and each other.

Family - We value our relationships, and we encourage a sense of caring, belonging, and inclusivity with each other and our community.

Fun - We encourage having fun at work and we celebrate each other's accomplishments.

Improvement - We foster professional development, embrace change and are open to new ideas.

Integrity - We are honest, transparent and committed to ethical practices, we build trust with responsible actions and honest relationships, and we do what is right for our customers and each other.

Respect - We value everyone, we treat each other with kindness, and we actively listen to each other to build understanding.

Teamwork - We recognize that together we are stronger, we value each other's contributions and we collaborate to accomplish great things.

 

Affirmative Action/Equal Opportunity Employer
"Protected Veterans" and "Individual with Disability"